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EB
Elite Billing
Contact Elite Billing Support
Support for India’s Best Free Billing Software
Connect with our GST billing software experts for live demos. Get dedicated help with data migration from Tally or Excel, or reach our 24/7 care team. We provide a unified hotline for all your billing, inventory, and GST compliance queries across India.
Drop us a note
support@elitebilling.in
We typically respond within one business day.
Send EmailLive Walkthrough
Teams / Meet Demo
Schedule a personalized video call for troubleshooting or software demos.
Request DemoOur Presence
Studio workspaces in Erode plus a distributed care pod.
Elite Billing Global Support
Our virtual-first team meets customers across India via Microsoft Teams or Google Meet for seamless software onboarding.
Customer Success
Specialist pods for every stage of your Elite Billing rollout.
Billing & Onboarding
Migrate masters, set up GST taxes, and train your finance or store teams to ensure a 100% smooth transition.
- CSV & Excel import assistance
- GST settings & HSN code walkthrough
- Staff enablement & POS training sessions
For Onboarding requests, please contact our accounts team at accounts@happiebill.com.
Product Support
Troubleshoot features, API integrations, and real-time data sync in under 15 minutes.
- In-app chat & WhatsApp Helpdesk
- Screen-share diagnostics & live debugging
- Early access to GST compliance releases
For Product Support requests, please contact our support team at support@happiebill.com.
Partnerships
Grow your business by joining our CA, POS hardware, or software distribution partner programs.
- Revenue-share playbooks for Chartered Accountants
- White-label & co-branding options
- Joint customer success workshops across India
For Partnership requests, please contact our partnership team at partners@happiebill.com.
FAQ
Answers before you hit send.
How fast does Elite Billing respond to support queries?
Sales inquiries receive a response within one business day. For active users, critical incident support is available 24/7, while standard tickets are addressed within 4 hours.
Do you offer onsite implementation for GST software?
Yes. Customers in Chennai, Bengaluru, Hyderabad, Coimbatore, and Kochi can request onsite onboarding. All other regions in India are supported via remote screen-share with the same high-standard SLAs.
Can partners or CAs schedule co-branded demos?
Absolutely. Chartered Accountants and POS partners can email support@elitebilling.in with their use case to schedule a co-branded workflow demo for their clients.
Message +91 9626168000 for quick nudges, status, or direct links.
We share new billing features, compliance alerts, and onboarding checklists directly on WhatsApp to keep your business running smoothly and GST-compliant.